By creating an account, accessing, or using the Service, you agree to be bound by these Terms. If you do not agree, do not use the Service.
1. Eligibility
To use the Service, you must:
- Be at least 18 years old
- Have the legal authority to enter into a binding agreement on behalf of yourself or the business you represent
- Not be barred from using the Service under applicable laws or under our prior policies
If you are using the Service on behalf of a business or other legal entity, you represent that you have the authority to bind that entity to these Terms. "You" refers both to the individual using the Service and, where applicable, to the entity on whose behalf the individual is acting.
2. Account Registration and Security
To use most features of the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Keep your account credentials confidential and not share them with others
- Notify us immediately at [email protected] of any unauthorized access to your account
- Take responsibility for all activity that occurs under your account
We may suspend or terminate your account if we determine that you have provided inaccurate information or violated these Terms.
3. Description of the Service
Prop AI provides AI-powered marketing automation tools designed for real estate professionals. Features include, but are not limited to:
- AI-generated social media content drafts (captions, briefs, post ideas)
- Connection to your social media accounts (Instagram, YouTube, TikTok, and others as supported)
- Content publishing on your behalf at your direction
- Brand voice analysis and consistency tools
- Marketing performance tracking
We may modify, add, or remove features of the Service at any time. We will use reasonable efforts to notify you of material changes that affect your use.
4. Subscription Fees and Billing
a. Subscription plans.
Access to the Service is provided on a paid subscription basis. Pricing, billing cycles, and plan details are described at signup and on your account billing page. By subscribing, you agree to pay all fees for your plan.
b. Auto-renewal.
Subscriptions automatically renew at the end of each billing period at the then-current rate unless you cancel before the renewal date. You may cancel at any time through your account settings or by emailing [email protected]. Cancellation takes effect at the end of the current billing period. If you have entered into a signed Subscription Agreement with Prop AI, the cancellation, term, and early termination provisions of that agreement control over this subsection.
c. Taxes.
Prices do not include taxes. You are responsible for any applicable sales, use, or value-added taxes.
d. Refunds.
Subscription fees are non-refundable except where required by law. If you cancel mid-period, access to the Service continues until the end of the paid period; no partial refunds are issued.
e. Failed payments.
If a payment fails, we may suspend or terminate your access until the payment is resolved.
f. Price changes.
We may change pricing with at least 30 days' notice before the change takes effect for your account. If you do not agree to the new price, you may cancel before it takes effect, subject to the terms of any signed Subscription Agreement.
5. Your Content
a. Ownership.
You retain ownership of all content you upload, provide, or generate through the Service, including brand documents, sample posts, photography, videos, and approved drafts ("Your Content").
b. License to Prop AI.
You grant Prop AI a worldwide, non-exclusive, royalty-free license to host, store, process, transmit, display, and use Your Content solely to provide and improve the Service. This license ends when you delete Your Content or close your account, except as needed to comply with legal obligations or to maintain backup copies for a reasonable period.
c. Your representations.
You represent and warrant that:
- You own or have all necessary rights to Your Content
- Your Content does not infringe any third party's intellectual property, privacy, publicity, or other rights
- Your Content complies with all applicable laws, including fair housing, advertising, and real estate regulations
- Your Content does not contain malware, illegal material, or harmful code
7. Acceptable Use
You agree NOT to use the Service to:
- Violate any law, regulation, or third-party right
- Post or generate content that is false, misleading, defamatory, harassing, threatening, discriminatory, or unlawful
- Violate fair housing laws or any other anti-discrimination law in real estate advertising or marketing
- Impersonate any person or entity
- Send spam, unsolicited commercial messages, or content prohibited by a connected platform
- Reverse engineer, decompile, or otherwise attempt to extract the source code of the Service
- Use automated tools (other than those provided by Prop AI) to access the Service
- Interfere with or disrupt the Service or the networks connected to it
- Attempt to gain unauthorized access to any account, system, or data
We may suspend or terminate your account immediately for violations of this section.
8. AI-Generated Content
The Service uses artificial intelligence to generate marketing content drafts. You acknowledge and agree that:
- AI-generated content is a starting draft that you review, edit, and approve before publishing
- AI output may contain inaccuracies, outdated information, or content that is unsuitable for your specific situation
- You are solely responsible for verifying the accuracy, legality, and appropriateness of any AI-generated content before posting it
- Prop AI does not guarantee that AI-generated content will be free of errors, comply with all applicable laws, or achieve any particular outcome
- AI-generated content does not constitute legal, financial, real estate, or other professional advice
9. Real Estate Compliance
You represent and warrant that:
- You hold all licenses and authorizations required by applicable law to conduct your real estate business
- You will comply with all applicable real estate laws and regulations, including those of your state real estate commission, your broker, your MLS, the National Association of REALTORS® Code of Ethics (where applicable to you), and federal advertising and fair housing laws
- You are responsible for ensuring that any content published through the Service complies with these rules
- Prop AI is a marketing automation tool and is not a substitute for legal, regulatory, or professional advice
10. Intellectual Property
The Service, including its software, design, text, graphics, logos, and other content (excluding Your Content), is owned by Prop AI or its licensors and is protected by copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, lease, or create derivative works of any part of the Service without our express written permission.
The "Prop AI" name and logo are trademarks of Prop AI LLC. You may not use them without our prior written consent, except to refer to the Service in accordance with these Terms.
11. Third-Party Services
The Service integrates with third-party services and platforms, including but not limited to Instagram, YouTube, TikTok, Slack, Anthropic, OpenAI, Qdrant, Supabase, and Hostinger. Your use of those services is governed by their own terms and privacy policies. Prop AI is not responsible for third-party services and makes no warranties about them.
12. Termination
a. By you.
You may cancel your subscription at any time through your account settings or by emailing [email protected]. Cancellation takes effect at the end of the current billing period. If you have entered into a signed Subscription Agreement with Prop AI, the termination provisions of that agreement control over this subsection.
b. By Prop AI.
We may suspend or terminate your account, with or without notice, if:
- You breach these Terms
- You fail to pay subscription fees
- We are required to do so by law
- We discontinue the Service
c. Effect of termination.
Upon termination:
- Your access to the Service ends
- We will delete or anonymize your personal information per our Privacy Policy and Data Deletion procedures
- Sections of these Terms that by their nature should survive (including ownership, disclaimers, limitation of liability, indemnification, and dispute resolution) will continue to apply
13. Disclaimers
Prop AI does not warrant that:
- The Service will be uninterrupted, error-free, or secure
- AI-generated content will be accurate, complete, or suitable for any particular purpose
- The Service will achieve any particular marketing, business, or financial outcome
- Any defects in the Service will be corrected
14. Limitation of Liability
Prop AI's total liability to you for all claims arising out of or relating to these Terms or the Service will not exceed the total amount of fees you paid Prop AI in the twelve (12) months immediately preceding the event giving rise to the claim.
Some jurisdictions do not allow limitations on certain warranties or damages; in those jurisdictions, the above limitations apply to the maximum extent permitted by law.
15. Indemnification
a. Your indemnification of Prop AI.
You agree to indemnify, defend, and hold harmless Prop AI, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising out of or related to:
- Your use of the Service
- Your Content
- Your violation of these Terms
- Your violation of any third-party right, including intellectual property, privacy, publicity, or platform terms
- Your violation of any law or regulation, including real estate or fair housing laws
b. Prop AI's indemnification of you.
Prop AI will defend, indemnify, and hold harmless you from any third-party claim that the Service, as provided by Prop AI and used in accordance with these Terms, infringes a valid United States patent, copyright, or trademark. This obligation does not apply to claims arising from (i) Your Content, (ii) AI-generated outputs you have published or otherwise deployed, (iii) modifications to the Service not made by Prop AI, (iv) use of the Service in combination with products not provided by Prop AI, or (v) your breach of these Terms.
c. Procedure.
The indemnified party shall promptly notify the indemnifying party of any claim, allow the indemnifying party to control the defense and settlement (provided no settlement adversely affects the indemnified party without consent), and reasonably cooperate at the indemnifying party's expense.
16. Governing Law and Dispute Resolution
a. Governing law.
These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-laws principles.
b. Informal resolution.
Before filing any formal dispute, you agree to first contact us at [email protected] and attempt to resolve the dispute informally within 30 days.
c. Arbitration.
Any dispute that is not resolved informally will be resolved through binding arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitration will take place in Jefferson County, Colorado, or another location mutually agreed upon. The arbitrator's decision will be final and binding.
d. Class action waiver.
Disputes must be brought on an individual basis only and not as a class, collective, or representative action.
e. Small claims carve-out.
Notwithstanding the above, either party may bring a claim in small claims court in Jefferson County, Colorado, if the claim qualifies for that court's jurisdiction.
f. Court jurisdiction.
For any claim not subject to arbitration (such as claims for injunctive relief related to intellectual property), the exclusive jurisdiction and venue will be the state and federal courts located in Jefferson County, Colorado.
17. Changes to These Terms
We may update these Terms from time to time. When we make material changes, we will notify you by email or through a notice in the Service at least 14 days before the change takes effect. By continuing to use the Service after the change takes effect, you agree to the updated Terms. If you do not agree, you must stop using the Service.
18. Founding Member Program
Prop AI is an actively developed product. We continue to release new features, improve existing modules, and expand the Service over time. As part of our growth, we offer a separate Founding Member Program for select subscribers who enter into a signed Subscription Agreement with Prop AI LLC. Founding Members receive locked-in pricing, expanded access to AI Agent Modules, and other benefits as set forth in their individual agreements.
Use of the Service through self-service signup, without a signed Subscription Agreement, is governed exclusively by these Terms.
19. Miscellaneous
a. Entire agreement.
These Terms, together with our Privacy Policy, Data Deletion procedures, and any other documents referenced in them, constitute the entire agreement between you and Prop AI regarding the Service for users without a signed Subscription Agreement. For users with a signed Subscription Agreement, that agreement controls.
b. Severability.
If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.
c. No waiver.
Our failure to enforce any provision of these Terms is not a waiver of that provision.
d. Assignment.
You may not assign these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, or sale of assets.
e. Force majeure.
Neither party is liable for delays or failures caused by events beyond reasonable control, including acts of God, war, terrorism, pandemic, natural disaster, government action, internet or telecommunications outages, cloud-infrastructure-provider outages, or the failure or unavailability of third-party AI model providers, APIs, or upstream services.
20. Contact Us
Questions about these Terms?
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